Please read these Terms carefully. They explain the rules for using our Website and the general terms on which we supply wires, cables and wire harness assemblies. Specific terms agreed in a written quotation or order acknowledgement take priority over these general terms.
1.Acceptance of these terms
These Terms & Conditions ("Terms") govern your use of www.mysotech.in (the "Website"), operated by MYSO-TECH Industries, No. 20/2, Sunder Industrial Estate, N.T.Y Layout, Mysore Road, Bengaluru – 560026, Karnataka, India ("MYSO-TECH", "we", "us" or "our").
By accessing the Website or sending us an enquiry, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Website.
2.About the Website
The Website provides general information about MYSO-TECH, our wires, cables and wire harness assemblies, our certifications and how to contact us. It is intended for business customers. Nothing on the Website is an offer to sell; it is an invitation for you to send us an enquiry.
3.Product information & images
We try to keep product descriptions, specifications and other information on the Website accurate and up to date. However:
- Information on the Website is for general reference only and may change without notice.
- Product images are for illustration only. Actual products may differ in colour, appearance, packaging, markings and construction.
- Technical specifications, standards and suitability for your application must be confirmed in writing in our quotation or order acknowledgement before you place an order.
You are responsible for confirming that a product is suitable for your intended application and complies with the regulations that apply to your end product.
4.Enquiries, quotations & orders
- Enquiries sent through the Website, by phone, email or WhatsApp do not create a binding contract.
- A quotation is valid only for the period and terms stated in it. Prices exclude GST and other applicable taxes, freight and insurance unless the quotation says otherwise.
- An order is binding only when we accept your purchase order in writing. The accepted quotation, purchase order and invoice — together with these Terms — form the agreement between us. If they conflict, the specific terms in our written quotation or order acknowledgement prevail.
- Payment terms, delivery schedules and minimum quantities are as stated in the quotation or order acknowledgement.
5.Build-to-print & custom products
Where we manufacture to your drawings, samples or specifications:
- You are responsible for the accuracy and completeness of the drawings, specifications and approvals you provide, and for the design of the product.
- You confirm that you have the right to share these documents with us and that manufacturing to them will not infringe anyone else's intellectual property rights.
- Where samples are made, production will follow the sample and specification you approve in writing.
- Custom products made to your specification may not be cancelled or returned once production has started, unless agreed in writing.
6.Delivery, inspection & claims
- Delivery dates are estimates given in good faith. We will keep you informed of any delay, but we are not liable for losses caused by reasonable delays.
- Please inspect goods on receipt. Shortages, transit damage or non-conformities should be reported in writing within the period stated in the quotation or order acknowledgement, or otherwise within a reasonable time, with supporting details and photographs.
- Goods may be returned only with our prior written approval.
7.Warranty
Our products are manufactured under our certified quality management systems. Any warranty applies only as stated in our quotation, order acknowledgement or invoice. Unless agreed otherwise in writing, the warranty does not cover:
- Damage caused by improper storage, handling, installation or use, or use beyond rated specifications.
- Products altered, repaired or modified by anyone other than us.
- Defects arising from drawings, specifications or materials supplied by you.
- Normal wear and tear.
Where a valid warranty claim is accepted, our obligation is limited to repair, replacement or credit for the affected products, at our option.
8.Limitation of liability
To the extent permitted by law:
- The Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind.
- We are not liable for any indirect, incidental, special or consequential loss, including loss of profit, production, business or data, arising from use of the Website or our products.
- Our total liability for any claim relating to an order is limited to the price paid for the specific products giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under applicable law.
9.Intellectual property
The Website and its content — including text, graphics, the MYSO-TECH name and logo, and page design — belong to MYSO-TECH or are used with permission. You may view and print pages for your own business reference, but you may not copy, reproduce, modify or use them commercially without our written consent.
Certification marks and logos shown on the Website (such as BIS, ISI, CE, RoHS, ISO, IATF and ZED) and the names of testing laboratories belong to their respective owners and are shown only to indicate our certifications, approvals or product testing.
10.Certifications
Certificates displayed on the Website are valid for the scope and period stated on each certificate. On request, we can provide copies of current certificates and test reports relevant to your order.
11.Acceptable use
When using the Website, you agree not to:
- Use it for any unlawful purpose or in breach of these Terms.
- Attempt to gain unauthorised access to the Website, its server or any connected system.
- Introduce viruses, malware or any harmful code, or interfere with the Website's operation.
- Send false, misleading or spam enquiries.
12.Confidentiality
We treat drawings, specifications and commercial information you share with us for a quotation or order as confidential, and use them only to respond to your enquiry and fulfil your order. Where a separate non-disclosure agreement is in place, its terms apply.
13.Third-party services & links
The Website uses or links to third-party services such as WhatsApp, Google Maps and websites of certification bodies. We are not responsible for their content, availability or practices, and your use of them is subject to their own terms.
14.Force majeure
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, fire, flood, strikes, power or raw-material shortages, transport disruption, government action or similar events.
15.Governing law & jurisdiction
These Terms are governed by the laws of India. Any dispute arising from them or from use of the Website is subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
16.Changes to these terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the Website after changes means you accept the updated Terms.
17.Contact us
For any questions about these Terms, please contact us: